Privacy policy

Last updated: 1 November 2026

This policy explains how Cauvery Group of Institutions (“we”, “us”) handles your personal data when you send an enquiry or use the chat assistant on this website. It is written to follow India’s Digital Personal Data Protection Act, 2023.

What we collect

• Your name and mobile number

• Your email address, if you give it

• Your enquiry details, such as the course or college you are interested in, and any message you write

• Your chat with our assistant

• Your device type, browser and approximate city, worked out from your connection

• The page you came from and the advertisement you clicked, if any

Why we use it

We use your data only to:

• Answer your enquiry

• Contact you by call, SMS or WhatsApp about your enquiry and admissions

• Keep a record of your consent

• Keep our forms and chat assistant safe from spam and misuse

We do not sell your personal data.

Your consent

We use your data because you agree to it when you tick the consent box on our form. You can withdraw your consent at any time by contacting us using the details below. After that, we will stop using your data for your enquiry unless the law requires us to keep it. Withdrawing consent does not affect anything we did before you withdrew it.

Who handles your data for us

We share your data only with service providers who help us respond to you:

• Clicrore Tech, Mysuru, which runs our enquiry and chat systems

• Google, for Google Sheets, spam protection (reCAPTCHA) and the AI behind our chat assistant

• Telegram, which our admissions team uses to receive enquiries

• Our website hosting provider

Some of these providers may store or process data outside India. We may also share your data if the law requires it.

How long we keep it

A copy of your enquiry is kept on this website for up to [number] days to make sure it is delivered. Our admissions team keeps enquiry records for up to [period], then deletes them unless the law requires us to keep them longer.

Your rights

You can ask us to:

• Tell you what personal data we hold about you and who we have shared it with

• Correct or update your data

• Delete your data

• Stop using your data, by withdrawing your consent

You can also nominate another person to use these rights for you if you die or are unable to act.

Children

If you are under 18, please ask a parent or guardian to send the enquiry or to agree with you. We do not knowingly track children or target advertising at them.

Keeping your data safe

We protect your data with secure connections, encrypted storage on our server and limited access for staff who need it. If a data breach affects you, we will inform you and the authorities as the law requires.

Questions and complaints

For any request or complaint about your personal data, contact:

IT Admin,
Cauvery Group of Institutions,
# 131/1, 2D,2E, 2F, KBL Layout Near Devegowda Circle,
Mysuru 570028
Email: itadmin@cauverycollege.com
Phone:+91 9591773105

We will respond as soon as we can. If you are not satisfied with our response, you can complain to the Data Protection Board of India.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date at the top.